CONTACT US

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

07971 620753

or send us an email to:

support@roseandgreen.co.uk

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DELIVERY

We currently offer a first and second class delivery service for our items.

 

We aim to dispatch orders within 2 working days (This doesn't include weekends and bank holidays)

All deliveries are via Royal Mail and will take 3-5 business days

Delivery charges are as follows:

UK -for Greetings cards only £2 everything else £3.50 - Second class delivery (3-5 business days)

for Greetings cards only £3 all other products £5.00- First class delivery( 1-2 business days)

(Spend over £20 FREE for second class or an extra £2 for first class,

Spend over £40 FREE to be sent first class.)

Europe - £11.50

USA - £20.00

Rest of the World - £18.50

 

This will be automatically calculated for you at checkout.

 

If you need urgent delivery, please contact us and we will endeavour to arrange this for you.

 

 

FLOWERS 

Our preserved, real flowers are set in a fragile vase, therefore we are sending all our arrangements

by a 24 hour Royal mail tracked, special delivery service that takes extra care.

Please allow 2 working days to process the order but if you would like them delivered on a specific date please state at the order checkout or email us after.

RETURNS

We hope you love our products as much as we do however if you are not entirely satisfied with your goods you can return them to us for an exchange or full refund.


We ask that you notify us within 7 days of receiving the goods and that you return them to us within 14 days. 
The returned products must be unused, in perfect condition and in the original packaging. All fragile items must be securely packaged. 


We strongly recommend that you obtain proof of postage for the goods as we can take no responsibility for goods lost in transit. 

 

We are looking to move business premises but until further notice our returns address is:
Rose and Green Ltd, 10A Staddon Road, Holsworthy, Devon. EX22 6NH.